Terms of Service

1. Who we are, and your agreement with us

VetComplianceKit ("we," "us") is operated by [LEGAL BUSINESS NAME — CONFIRM]. We sell compliance document template kits to veterinary practices in the United States through vetcompliancekit.com.

By purchasing a kit or using this site, you agree to these terms. If you don't agree with them, please don't buy the kit — and if you already have, you can use the refund policy below.

2. What you're buying

The Veterinary Compliance Kit is a set of document templates customized from your answers to a 15-question intake form. The kit includes:

• a Controlled Substance SOP (covering DEA recordkeeping requirements),
• an OSHA Written Safety Plan,
• exposure and radiation protocols, and
• staff acknowledgment forms.

Your documents are delivered by email as PDF and DOCX files after you complete the intake.

Your purchase also includes 12 months of regulatory-update notices: if a rule your documents rely on changes, we email you an update. After 12 months, you may optionally renew update coverage for $99/year. Renewal is opt-in only — we will email you an offer near the end of your 12 months, and nothing renews or bills automatically. If you do nothing, you simply stop receiving updates; your documents remain yours to use under the license below.

3. Your license

When you purchase the kit, we grant you a license to use and adapt the documents for one veterinary practice location — the practice identified in your intake. Within that practice, you may edit the documents, print them, distribute them to your staff, and share them with your attorney or advisors.

You may not:

• use the documents for additional practice locations (each location requires its own kit),
• resell, sublicense, publish, or redistribute the templates or documents, or
• transfer the license to another practice or business.

This license is perpetual for your practice location and does not expire when update coverage ends.

4. Payment and pricing

Payment is a one-time charge processed by Stripe; we never see or store your card number. There is no subscription and no automatic billing of any kind. The optional $99/year renewal (Section 2) is a separate purchase you would make deliberately — never a pre-checked box, never charged without your action.

Prices are shown on the product page and may change over time; the price you pay is the price displayed at checkout.

5. Refunds

We offer a 30-day, no-questions-asked refund on every purchase. See our Refund Policy for how it works. If you are unhappy with the kit for any reason, a refund is the remedy we offer, and (per Section 9) it is your sole and exclusive remedy.

6. Intellectual property

We own the templates, the document structures, and the content of this site. Your license in Section 3 gives you broad rights to use and adapt your documents inside your own practice; it does not transfer ownership of the underlying templates to you.

Your intake answers remain yours. How we handle them is described in our Privacy Policy.

7. Important disclaimer — not legal advice

We are not a law firm, and buying the kit does not create an attorney-client relationship. Regulations change, and how they apply depends on your specific practice. The kit is designed to give your attorney a well-organized starting point — not to replace them.

8. No warranties

The kit and this site are provided "as is." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the documents meet the requirements of any particular regulator or inspection.

9. Limitation of liability

To the fullest extent permitted by law:

• our total liability to you for any claim arising out of your purchase or use of the kit is capped at the amount you paid us;
• we are not liable for indirect, incidental, special, or consequential damages (including fines, penalties, lost profits, or the results of any inspection or enforcement action); and
• a refund of your purchase price is your sole and exclusive remedy.

Some states do not allow certain warranty or liability limitations, so parts of Sections 8 and 9 may not apply to you.

10. Governing law

These terms are governed by the laws of the State of [OPERATOR'S STATE — CONFIRM], without regard to its conflict-of-laws rules.

11. Changes to these terms

We may update these terms from time to time. The current version will always be posted at this page with its effective date. Changes apply to purchases made after the change; your purchase is governed by the terms in effect when you bought.

12. Contact

Questions about these terms: [email protected]